Cookies Policy

1. About this Cookies Policy

Joospin Casino may use cookies, pixels, tags, software development kits and similar technologies on its website, mobile pages and related digital services. For simplicity, this policy refers to all of these technologies as cookies unless a distinction is needed. Cookies are small text files or data elements that may be stored on your device when you visit a website. They can help a website remember information about your visit, recognise a returning browser and support the delivery of online services.

The cookies used on a website can change as the website, technology or services change. Some cookies may be necessary for the website to function, while others may support analytics, personalisation, security or marketing activities. The categories described in this policy are general categories and may not all be used at every visit. The cookies and similar technologies available may also depend on the page you visit, the device you use, your browser settings and the choices you make.

By continuing to use the website, you may be asked to accept or manage certain non-essential cookies where consent is required. You can change your preferences or use your browser controls as described below. Blocking or deleting cookies may affect how the website works, including account access, game features, responsible gambling tools, payment-related functions or other services.

This policy does not replace the Privacy Policy. The Privacy Policy explains more broadly how personal information may be collected, used, stored and disclosed. If information collected through cookies can identify you, it may be handled as personal information in accordance with the Privacy Policy and applicable requirements.

2. What cookies may be used for

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for the website to operate. They can help maintain a secure session, keep pages working, remember security settings and route requests to the appropriate service. They may also assist with login processes, account protection, fraud monitoring, identity or age-checking workflows and the secure operation of gambling-related features. These cookies are generally not used to create a marketing profile. Because they support essential functions, they may not be removable through ordinary website preference tools, although you can usually block them in your browser.

Preference and functionality cookies

Preference cookies may remember choices you make so that the website can provide a more consistent experience. For example, they may remember language, display, region, accessibility or session preferences. They may also help keep a selected page or feature working as you move through the website. If these cookies are disabled, you may need to repeat certain choices during later visits or some features may not operate in the intended way.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This can include the pages visited, the links or features used, the time spent on a page, general device or browser information and whether an error occurred. This information may be combined into statistical reports to help understand website performance, identify technical issues, improve navigation and make services easier to use. Analytics information is generally assessed in aggregate, but it may still be treated as personal information where it can be linked to a person or device.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect players and the website from suspicious activity, automated attacks, account misuse, payment abuse and other security risks. These technologies may record information about a device, browser, session or interaction with the website. They may help identify unusual patterns and support investigations into suspected fraud or breaches of the website terms. Security information may be retained for as long as reasonably needed for protection, compliance, dispute handling or other legitimate business purposes.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand how visitors reach the website and show information that is more relevant to their interests. These technologies may track activity across a website or, in some cases, across different websites or services. Marketing cookies are not necessary for basic website access. You may be able to refuse them through the cookie banner, preference centre, browser settings or relevant controls provided by advertising platforms.

3. Cookies placed by third parties

Some cookies may be placed by service providers that support Joospin Casino or provide technology used on the website. These providers may assist with website hosting, security, analytics, customer support, performance monitoring, payment-related services, identity or age verification, advertising measurement or other operational functions. A third party may set a cookie directly, or Joospin Casino may use a technology supplied by that third party.

Third-party services may collect information in accordance with their own privacy notices and terms. Their handling of information may be separate from Joospin Casino’s handling of information. We do not control every cookie or technology operated by an external provider, and the provider’s practices may change. Where appropriate, we take steps to use service providers that are expected to handle information securely and only for permitted purposes.

Third-party content, such as embedded tools, verification features, support functions or links to external platforms, may also use cookies or similar technologies. When you leave the Joospin Casino website or interact with an external service, that service may apply its own policies. You should review the relevant third party’s privacy information before providing personal information or continuing to use its service.

Information obtained through cookies may be combined with information provided when you create or use an account, contact support, participate in website activities or use other services. Any such use remains subject to applicable privacy requirements, our Privacy Policy, our website terms and the choices available to you.

4. Managing, accepting and rejecting cookies

When available, the website may display a cookie notice or preference tool. This may allow you to accept non-essential cookies, reject them or select categories according to your preferences. Your choices may be stored in a cookie so that the notice is not shown repeatedly. If you clear your cookies, use a different browser or change devices, the preference tool may appear again and you may need to make your selections again.

• Use the website’s cookie banner or preference centre to review and change available choices.
• Adjust your browser settings to accept, block, restrict or delete cookies. Browser settings differ, so check the help or privacy section of the browser you use.
• Use device settings or privacy controls where you access the website through a mobile device or application.
• Review controls offered by third-party analytics, advertising or social media services where those services are used.
• Clear stored cookies and website data if you want to remove previously saved preferences, remembering that this may sign you out or affect website functions.

Some browsers offer a private or incognito mode. This may limit the storage of local data during a session, but it does not necessarily prevent all information from being collected by the website, service providers or network operators. Browser controls may also not affect strictly necessary cookies or other technologies that are required for security and core functionality.

If you reject or disable cookies, parts of the website may not function correctly. You may be unable to stay signed in, save preferences, complete certain verification steps or use some account, game or payment features. Disabling cookies may not delete information already collected before the change. Where applicable, you may need to contact us through the support options made available on the website to ask about information or preferences that cannot be managed through browser controls.

Cookie choices do not necessarily control all forms of online advertising. You may also need to use the privacy or advertising controls provided by your device, browser or the relevant advertising service. A change to your cookie settings will not remove communications that are required for account administration, security, transactions, legal notices or responsible gambling matters.

5. Updates, privacy and questions

Joospin Casino may update this Cookies Policy when our website, services, technology, legal obligations or cookie practices change. The latest version will be made available on the website and will show the date or other indication of its current status where appropriate. If a change is significant, we may provide an additional notice or ask you to review your preferences again. You should check this page from time to time so that you understand how cookies may be used.

Cookies may involve information about your device, browser, activity or preferences. We take reasonable steps to protect information and use it for appropriate purposes, but no online service can guarantee that transmission or storage will be completely secure. The way we handle information collected through cookies is also subject to the Privacy Policy, which explains your privacy rights and the available ways to raise a question or request.

If you have a question about this Cookies Policy, your cookie preferences or the use of similar technologies, please use the contact or support options published on the Joospin Casino website. Do not include unnecessary sensitive information in a general enquiry. For account security, we may need to verify your identity before discussing account-specific information or acting on a request.