Welcome Bonus

$500 AUD + $18 Free

100% match plus $18 no deposit

Wagering
6× deposit + bonus
Min Deposit
$10 AUD
No-Deposit Cashout
$18 AUD max
Withdrawal Limit
No limit for AU players

Contact Us

If you need assistance with Joospin Casino, please contact our support team at support@joospincasino.click. We are here to help with general questions and account-related concerns, and providing clear information will help us understand your request and respond more efficiently.

Joospin Casino operates under a licence issued by the Curaçao Gaming Control Board. Player accounts are protected with 128-bit SSL encryption and games are subject to independent RNG auditing.

Welcome Bonus$500 AUD + $18 Free

  • OperatorBET BUDDY
  • Established2024
  • Game Providers62 providers including Pragmatic Play & Evolution
  • Min Deposit$10 AUD

How to get in touch

To contact Joospin Casino by email, write to support@joospincasino.click. Please use the email address connected to your account where possible, or include your account username so the support team can identify your request. Messages are usually answered within 24 hours, although response times may vary depending on the nature and volume of enquiries.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Questions about applicable bonus terms and conditions
  • Technical problems, error messages or website issues
  • Responsible gambling requests, including help with account-related controls

Information to include

For a faster and more useful response, include your account email address or username, a short description of the issue, and any relevant dates or error messages. If the problem is visual or technical, screenshots may also help the support team investigate it. Only provide information that is necessary for your request, and never include your password in an email.

Please send one clear message for each issue where possible and allow reasonable time for a reply before sending a follow-up. The support team may need to ask additional questions to protect your account or clarify the circumstances, particularly for verification, payment and responsible gambling requests.